Privacy Policy

At MaphuthaLink, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.

Last Updated: 26 February 2026 Effective immediately
Your Data, Protected

GDPR & POPIA Compliant

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Last Updated: 26 February 2026
Executive Summary

We believe in transparency and simplicity. Here's what you need to know:

We never sell your data
You control your information
We protect what's yours

1. Information We Collect

We collect information to provide better services to all our users. Here's what we collect:

Account Information
  • Name and surname
  • Email address
  • Phone number
  • Login credentials
Profile Information
  • Business name (if applicable)
  • Physical address
  • Service categories
  • Business description
Booking Information
  • Service dates and times
  • Services booked
  • Special instructions
  • Communication history
Usage Information
  • Pages visited
  • Actions taken
  • Device information
  • IP address

2. How We Use Your Information

✓
Provide & Operate Services

To deliver our platform, process bookings, and maintain your account.

✓
Manage Bookings

Facilitate communication and transactions between customers and suppliers.

✓
Communication

Send important updates, booking confirmations, and service notifications.

✓
Improve Our Service

Analyze usage patterns to enhance user experience and develop new features.

3. Sharing of Information

We never sell your personal information. We only share data as described below:

When you make a booking, we share relevant details (name, contact info, booking specifics) with the supplier to fulfill your service request.

Trusted third parties who help us operate (hosting, email, analytics) have limited access under strict confidentiality agreements.

When required by law, court order, or to protect our rights, users, or the platform from harm or illegal activities.

4. Data Security

Encryption
256-bit SSL encryption
Access Control
Strict authentication & authorization
Backups
Regular, encrypted backups
While we implement strong security measures, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for:

  • As long as your account is active
  • To comply with legal obligations (usually 5-7 years for financial records)
  • To resolve disputes and enforce agreements

6. Your Rights

Right to Access
Request a copy of your data
Right to Rectification
Correct inaccurate information
Right to Erasure
Request data deletion
Right to Restrict
Limit how we use your data

To exercise any of these rights, please contact us.

7. Cookies

We use essential cookies for functionality and optional ones for analytics. You can control cookies in browser settings.

8. Third-Party Links

Our site may link to external sites. We're not responsible for their privacy practices.

9. Policy Changes

We'll notify you of material changes via email or site notice. Continued use means acceptance.

10. Contact Us

Email Us
admin@maphutha.com

Response within 48 hours

Visit Us

Sepheu Maphutha Consulting Services

110007 Mashung, Apel 0739

Submit a Data Request